Click & Collect
We offer a FREE Click & Collect option at our Sutton or Sheen stores when payment is made in full online.
Bikes will come fully assembled by one of our qualified technicians and ready to ride.
Customers will be informed when their order is ready by email or phone call – please wait until a message is received.
Please note: The original receipt, the card with which payment was made and an associated photo ID of cardholder must be bought along at collection points to release goods.
Except for bikes, frames and other large items, we offer free delivery for all orders within the UK over £100. Orders are sent by Royal Mail 2nd Class.
Postage Fees (UK only)
For orders under £100: delivery will be via Royal Mail 2nd Class for £4.99 or alternatively you may select express one working day delivery for £9.99. An order received before 11am Monday to Friday will arrive the following day. Weekend delivery is £14.99 and allows a customer to have a weekend delivery slot assuming orders are received no later than Friday 11am before the weekend.
Free Delivery (UK only)
Except for bikes, frames and other large items, or where you have selected your order to be delivered by express one working day, orders over £100 will have free delivery within the UK. These will be sent out via Royal Mail 2nd Class.
Delivery of Bikes, Frames and other large items
All items above 4 kg eg. bikes and frames will cost £100 for courier delivery within the UK. As all bikes have to be built and checked, delivery may take two working days.
We reserve the right to use a different delivery method if it does not delay your order.
For orders under £100, we charge up to £10 per delivery for small items under 4kg to the EU via Parcel Force. Please allow 5-7 working days.
For orders over £100 we provide free delivery for small items under 4kg to the EU.
Larger items over 4KG such as bikes, frames, wheels and turbo trainers, will be shipped via an international courier for £100 per item.
Rest of World deliveries
For orders under £100, we charge up to £20 for delivery for small items under 4kg. These will be sent out via Parcel Force.
For orders over £100 we provide free delivery for small items under 4kg. These will be sent out via Parcel Force.
Larger items over 4KG such as bikes, frames, wheels and turbo trainers, will be shipped via an international courier for £300 per item.
For any questions or concerns, please contact us: [email protected]