Can I exchange an item?

• We don't offer an exchange service, simply return the product and we will refund and then re-order the alternative item. 
• If you have any questions regarding sizing before selecting an item please do not hesitate to contact care@pearson1860.com

How do I return an item?

• Enter your order number and email address in the fields above and click START.
• Follow the instructions and select the items you would like to return.
• You will receive a confirmation email with the shipping guidelines once your return request is approved.

What items are returnable?

Items must be returned within 28 days of receipt of shipment.

• Items must be in their original unused condition.
• Clothing must be unwashed and unworn.
• Items must have all original packaging with labels attached.
• Drinking bottles and socks are not returnable.
• Free gifts are not returnable!

Are there any charges for return?

• Standard orders qualify for FREE return in the UK
• International orders returns are paid by the customer https://web.global-e.com/order/track
• Specially organised deliverys will incur a return charge.

How soon will I get my refund?

• Once your return is received and inspected, you will be notified by email to confirm that your item has been recieved.
• We will notify you to confirm the approval or rejection of your return.
• Once approved, your refund will be processed and a credit will automatically be applied via the original payment method within 10 working days.