Your online Concierge Service
How to start and get connected?
Find the icon shown below in the bottom right corner. Our Pearson family of experts will be ready to help with all of your product enquiries.
Connect now or make an appointment
You have the option to connect immediately or alternatively book a APPOINTMENT for a call at a time that suits you.
Book a Bike Appointment
If you know the type of Bike you're looking for book a time below to connect to one of our experts
Road BikeSelect a Time
Gravel BikeSelect a Time
Urban BikeSelect a Time
If you need some advice on Pearson’s clothing, maybe a size. Arrange an appointment belowSelect a Time
With so many options, don’t hesitate to make a call or make an appointment for adviceSelect a Time
If you need any other advice, Workshop, Bike fit just make an appointmentSelect a Time
What people are saying about this service
“Scheduling a time was really helpful, got to see the Bike I was interested in close up and they answered all my questions thoroughly”
“The virtual fit was very straightforward. I provided measurements and pictures and sent over to Will to review. A couple of discussions later we had agreed on sizing and set-up.”
“Relieved that they carried an XL I tried the “chat” to confirm availability. Expecting a “bot” I was surprised that I was greeted by a very cheery Will Pearson himself.”
I can’t find the connection button?
It should appear in the bottom right hand side of the browser. If it doesn’t appear, refresh the browser and if that doesn’t work try clicking this link. Unfortunately some browsers are not compatible. If that’s the case just call 0208 642 2095
Can I just schedule a call now?
Yes, you can book a time using our scheduler Click here, where you can pick a time that is convenient to you. You will be sent a calendar invite with a link to the Pearson connect video call. You can reschedule at any time.